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How To Spa
Esti Glam House of Beauty is an adult oriented atmosphere; therefore we are not able to accept appointments for children under the age of 16 years, unless accompanied by a parent. Children under the age of 18 are not allowed in the spa unless they are receiving services. Children under the age of 18 may need a signed waiver and/or accompaniment by a parent or adult guardian for services. Online bookings cannot be made by or for persons under 18 years of age. Please contact us for further information.
Being on time for your appointment is greatly appreciated so that you may receive your full service and our other clients are not inconvenienced. Please arrive 5-10 minutes in advance of your appointment to prepare for your spa visit, enjoy our amenities and
allow time for you to relax prior to your treatment.
Esti Glam House of Beauty embodies a relaxing and soothing adult environment. Children not receiving services are not permitted in any service areas for their own safety and as a courtesy to our clients. A credit card or gift card is required to secure your appointment reservation however, you may pay for your services on the day of your appointment with cash, credit card or gift certificate.
Change of plans?
In an effort to avoid a possible charge for cancellation, and to ensure all clients of Esti Glam begin their treatment(s) on time and receive the full spa experience we request that you notify us if you will be unable to make your appointment. To cancel or rebook your appointment we require 24 hours notice for any single service and 48 hours notice for any multiple or package services. Any online cancellations must be made 48 hours prior to your scheduled appointment. Full service charges will be applied if you fail to contact us or do not show up for your appointment. In the event that a requested service provider is unable to work, Esti Glam will do everything possible to reschedule the appointment(s) in a timely and satisfactory manner.
Gratuities tipping is left to the discretion of our clients. Gift certificates do not include gratuity unless noted otherwise.
Esti Glam House of Beauty reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met.
Professional Retail Policy
We are proud to offer high-quality professional retail beauty products. Products, with receipt, may be returned within 14 days of purchase for spa credit. No cash or charge refunds will be given.
If you are not satisfied with the quality of any service please notify us immediately and we will consult with you to determine how we may satisfy you. No refunds or credit for services will be given.
Spa Parties and Events
Spa parties, as well as corporate and leisure events are available. Please contact us for reservations and more information.
Method of Payment
We accept all major credit cards, debit cards and cash.